GDPR Compliance Services Made Fast & Easy! If youre not completely satisfied, let us know within 30 days, uninstall the appliance, and well refund your money. Many have not shown up since because they've not been started or are not connecting to the network. Dont let stale passwords put you at risk for credential stealing. Not only does Network Glue automatically document all network devices, but it ensures that these devices remain up to date by refreshing the network periodically. We also use the reporter tool to automate quarterly scans and reports for our managed clients. It was $1000.00/year and we were ok with that. I finally gave up and put a disabled PayPal virtual card in the portal. Robust network discovery tools like Network Glue also come with features like network diagramming to create a visual representation of how devices are connected in your network. He'll be working on Spiceworks Community Update (January 8th, 2010, 6:00pm CST). What is your business like? YOUR CLIENTS' NETWORKS ARE ALWAYS CHANGING The RDC option has enabled us to bring inventorying and management within a unified structure. This way we can create and monitor helpdesk tickets and create reports, which we send out to our customers once a month. However, with careful consideration of the case requirements and by weighing up the benefits and potential limitations, they can certainly be an effective approach to saving time and cost on many matters. I have a thoroughly unremarkable main-and-branch office setup, with a branch office that's running off a bonded ADSL connection - not the sort of thing you want to be running intense network scans over! One is in the building next to ours,forwhich we provide networking services. Certain benefits include: In summary, a remote collection is never the silver bullet that can be used in all data collection requirements. This is an update/replacement to my original post (https://redd.it/7t5jna), where I provided a script that allows you to run Network Detective via your remote agent without having to input any information, and receive an email with either a local or network scan of that machine, or its domain. ND gathers data and sends the finished scan to our email so we can review in office with the ND software. It's easy to use when it works which is about 10% of the time. It was stated earlier in this thread - a primary use case for the remote collector is to gather metrics from an environment that is seperated by either logical or physcial networking complexity. If you do not know your account rep simply email sales at sales@rapidfiretools.com. Buy it now with our unconditional 30-day money-back guarantee! Network Detective Alternative : r/msp by fishermba2004 Network Detective Alternative Can anyone suggest an alternative to Network Detective? Network Detective Pro includes a software appliance and individual Remote Data Collectors (RDC) that you only need to install on one machine at each client site. For instance: The below is not an exhaustive list of data sources suitable for remote collection but does give a flavour as to the types of data and applications. - And we can even give in a site name, which we use for our customers company name and filter those into separate groups. Run from it. Visit my blog for vCloud Management tips and tricks - http://www.storagegumbo.com. It's a massive pain, I am set up on one network, and have to remote into a computer on the second network. This is the first product of its kind to combine the automatic collection of network and computer data, with custom-generated worksheets that tell you what additional information to collect on site. Leading global professional services firm Alvarez & Marsal (A&M) announces the appointment of former university Counsel and Vice President of Strategy and Department of Justice prosecutor Jenelle Beavers as a Managing Director in its Disputes and Investigations (DI) practice. I haven't found that CyberCNS is quite the ND replacement. If a product can pull its weight, why do I need to sign a long term contract? The information Network Glue provides empowers you to advise your clients on high-stakes issues like security. With the current uncertainty and ever-changing circumstances of the pandemic, remote data collections have become a neat and functional way of acquiring digital data in a forensically sound manner whilst minimising person to person contact. Once the prospect becomes a customer we automate the scans with Rapid fire tools . The new passwords will be automatically updated in Active Directory as well, reducing human errors and time waste. Press question mark to learn the rest of the keyboard shortcuts. Data from the various scans and worksheets are automatically analyzed and seamlessly integrated into a set of PCI Compliance reports that you can brand as your own. Should there ever be a question raised around the tampering of a device whilst a remote collection is in process then there are forensic analysis techniques that can be applied to prove or disprove such claims. Supporting Documents Network Detective User Guide PROVE IT Prove your infosec and compliance programs are working. Then put every client on different IP ranges and separate them into groups. Correct me if I read it wrong. New customers should follow the same procedure after purchasing your first module(s) and installing the Network Detective application. In the future I am hoping/thinking about setting some of the laptops that seldom are on the network with their own RDC to report their stats through the internet but that will require me to explore opening and forwarding ports on our firewall which I have not looked into yet. PROTECT IT Discover network vulnerabilities before the hackers do. Details: Detects and collects data from MS SQL Servers on the network. For an additional monthly charge, you can add a small form factor server to your subscription and get the Reporter software appliance pre-installed and ready to plug n play. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. So what did Spiceworks and RDC do for us? We use the network inspector pc during the discovery as it does layer 2/3 stuff. Refer to "Initial Reporter Setup" on page 17, Reporter User Guide. Thank you Spiceworks for all you do, and how you enable a small business like me that cannot afford that BIG software to be able to compete with larger ITfirms, and appear larger than I am. Now, since we already have a utility server at each location, we installed remote collectors at each site that will collect the data and forward it up to our central spiceworks server. We used to use RapidFire tools Network Detective for a few years. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. All Rights Reserved. Find, track, & know everything in your IT documentation app. RapidFire literally gives you no way to cancel. Ever since 4.5 we are capable of securing the traffic on the web. Welcome to the Snap! It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. Okay, it could use some GUI adjustments, because it did not look nice, but since that day we have started to promote this as an extra service in our maintenance contracts. 1117 Perimeter Center West Without as many techniques available to approach the acquisition, networking reliability may hinder the dependability of our forensic tools. We'd like to get your feedback on which 4.5 feature you are most excited about. The information send out by the RDCs is not critical business information, but we do want the best possible security for our clients. So about a year ago I was looking for a tool, to monitor our client's networks and stumbled on Spiceworks. It's hard to say that it pays for itself by helping you sign new clients, but it does help you perform a full and standardized assessment and gives you some reports to bastardize and use how you'd like. We forward any alerts Spiceworks creates to our 24/7 support line and to the Spiceworks helpdesk. This is the first product of its kind to combine the automatic collection of network and computer data, with custom-generated worksheets that tell you what additional information to collect on site. This is installed on your workstations/laptops; it is not intended to be installed on your client or prospect sites. Network Detective PRO Reporter Appliance Remote Data Collector (RDC) silent install NOTES: - Mind all double quotes! When it comes to pitching a new prospect, you dont have the time, luxury or permission to install software, agents or probes. 1117 Perimeter Center West The A&M team have performed several remote collections on a variety of matters over recent months. Just keep an eye on our mailbox, Spiceworks will warn us anyway. Click here to learn more about The Value To You. Based on industry best practices, weve created a set of three levels of recurring IT Assessment services that you can deliver with Reporter -- each tailored to meet the needs of different types of clients. Once the invoke-webrequest reads the "OK" message, it pulls down the username and password entered on the webpage. Watch the short video at right to learn more. Will it be possible to have 2 remote collectors, each for 10 disks or 10 LUNs? More legacy chat applications such as Bloomberg chat have and continue to be easily acquired in a remote fashion. GET THE IT ASSESSMENT-AS-A-SERVICE BLUEPRINT Switch: -sqltimeout <timeout in minutes> Details: Sets the timeout in minutes for MS SQL Server detection and collection on the network. In addition, any follow-on processes can often be started immediately upon the successful capture. In the Connections Manager window, click on the New button to create the API connection between IT Glue and Network Detective. I have two Remote Data Collectors. The data is then automatically analyzed, filtered and can be presented in nearly 100 different reports based on what you need to know . We are evaluating this too so I'll let you know what we find. We never bothered with the 3 networks that we just mentioned as it will probably take us at least two to three days of work., Before Network Glue, network documentation was a multi-hour manual process. We also use the reporter tool to automate quarterly scans and reports for our managed clients. in a module other than adapters? For storage, I may have 2 remote collectors, each for 10 arrays, doing the same things as local collector. . Setting up and running Reporter is a straight-forward process: Simply associate one of your client sites inside of Network Detective with Reporter and you're ready to schedule scans and reports for that client. What requirements is needed to be the a finest unit to monitor? Watch the short video at left to learn more. We have looked at no less than six different vendors products and even looked into pulling our own reporting together and when it comes right down to it it's worth the money. And, to help guide you in setting up these services, weve created three blueprints that tell you exactly which scans to run, when to run them, which reports to generate and what to do with them. Cloud services: cloud data storage services including but not limited to data from Office365, G-Suite, Dropbox, OneDrive and Box. For instance, an invalid device connected to your network can be a hacker trying to access your network. What are it functionalities, and what are the differences between local and remote. We have setup some monitors for peer-to-peer software and such. Any tips and tricks for other Spiceheads who may be considering using Remote Data Collectors? . Network Detective Pro - Discovery Agent silent install. When network discovery is enabled, you can track and prevent such unauthorized access. (If anyone has experience with this I would love to hear about it.). Sure it does all the reports and stuff but like you said, it's way too much info to ever go through with a potential client. A network discovery tool is a software solution that scans the network and discovers all the devices connected to it. We have found multiple instances of false positives and when you combine that with the risk scoring that cannot be customized, the reports come off as scare tactic-like. All of the automatically-generated reports will be saved directly to the Reporter appliance. Not a fan of the formatting of the reports at all, so it generally takes a lot of time to make them look what I would consider presentable, but does provide a good amount of info. It made us a grown-up IT service provider and gave us the ability to respond quickly and accurate to any problems or issues 24/7 365 days a year. Speed up your onboarding process. 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