Satisfactory proof of purchase is always required for warranty service. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. This extends your warranty out to 2 years and covers accidental damage. In the case that the model is no longer in production, a replacement will be made with an equivalent model. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Customer pays$175 shipping fee(this is withheld from refund)and is subject to a25% restocking fee(this is deductedfrom refund). 3.7 3.7 out of 5 stars (28) $299.99 $ 299. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Overloading beyond recommended capacity . deliveries. In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. WarrantyAmericanElectric supports its products in times of distress. Powered by lithium battery. Failure to follow all directions or recommendations listed in the user manual. One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion. Use of other components not approved by the manufacturer. How to Replace the Bike Throttle. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. Add to cart. This includes delivery to the customers residence outside/curbside to ground level. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. The MSRP value of the promotional items will be deducted from the refund. WINTER SALE! For parts shipments, please contact Customer Care for a quote. For example: two pallets. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time. Next: If you have a Bosch eBike the . 4 if you have questions or problems with this procedure. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. Please do not ask us to claim less than the actual purchase amount. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. We dont guarantee that we will receive your returned item. If 14 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange. Plugin the charger into a 120v wall outlet (220v EU). You will be responsible for paying for your own shipping costs for returning your item. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. Customs policies vary greatly among countries. Folding electric bikes. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. Warranty does not apply to shipping or transportation damage. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. Misuse of the battery, negligence or attempt to open or repair it will void the warranty. Spare Battery for the Discovery X5 Folding Electric Bike. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. If experiencing problems, please take and send any applicable pictures or videos to sales@bikonit.com. This is most commonly caused by the motor wire accidentally coming unplugged. The original shipping costs paid by the customer would not be refunded. Please notify our Customer Service Department immediately after delivery if damage has occurred. This means if you puncture your tube you are covered! Damages resulted from improper care and handling. Motorized bicycles perfect for city travel. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Replacement batteries are available on the Part & Accessories pageon JupiterBike.com. If you wish to receive your item by a guaranteed delivery date, expedited shipping options are available. View details. We do not cover defect or damaged parts from failure to follow instructions in owners manual, improper assembly, acts of God, misuse, neglect, improper storage, commercial use, alterations to the bikes original design or components, modifications with parts not sold by X-Treme, operator error resulting in accident, extreme or stunt riding, or improper maintenance & upkeep. Proof of the original purchase may be required with any warranty request. Wheels: 16. NAKTO E-bike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. However, the freight and handling fees will not be refunded. How to Replace Brake Pads Failure to pay these fees may result in your future orders being held until the charges are paid in full. You must accept delivery, obtain an RA Number and ship the item back to the correct address. Take pictures of any damage that is found, and date the images when possible. Returns are subject to a 15% restocking fee. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. Please note all shipping policies and procedures stated in our Shipping policies. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. It's okay if you're a bit over. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. The warranty will be voided once the original parts are replaced or removed. Replacing batteries is easy and usually takes no tools. Cancellation We accept order cancellation before the product is shipped or produced. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Please include all paperwork, parts, and accessories. Sold Out. Replacing batteries is easy and usually takes no tools. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. We do not offer COD. Charges inside or outside frame. Green Bike Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the clients use and/or is not in the original package. ________________________________________________________________, REVOLVE WARRANTY, REFUNDS AND RETURNS POLICIES. If the returned products are in original condition according to Clause,we will agree to refund the paid amount. Electronic Parts are non-returnable. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. Let the battery thaw 6-8 hours. Suite F108, Irvine, CA 92618 USA. 2021 Jupiter Electric Bikes. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Unauthorized modifications. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. The battery should not have a percentage of nominal charge retention of 60% or less. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. Shipping costs are non-refundable. Depending on the freight company the delivery window may differ. JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. Locate the plug on the motor wire near the rear fork and reconnect it. Get Quote. This fee is charged to us by UPS for incorrect addresses and will be billed to the credit card your order was placed with. Is my Jupiter Electric Bike battery replaceable? Please inspect the packaging of your items when they arrive. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. Frame: 6 months from the day of purchase. - A photo of the packaging material used inside box (e.g. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. Hold down Up Arrow and Down Arrow for 5 seconds to leave the speed limit setting. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. QuietKat would arrange for, and cover the return shipping fees. These ship via USPS, UPS or FedEx. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Six (6) Months from the date of purchase on the batteries and charger. We delivered. Next contact your bank. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund. Sponsorship Form can be found by clicking. Enter for a chance to win a $500 JUPITER Gift Card. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Laws are different in every country and we cannot keep up with them all. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. This is a fee that covers administrative and personnel fees. Then write down the number of pieces missing and note them as"short.". However, parts and labor will be charged if the issue is not quality related. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. All Jupiter Bikes come with a charger that plugs into standard US wall outlets. Our e-bike battery replacement guide will help you through the process. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. We are not responsible for any delays in transit. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. Brochure. The tail light can malfunction, or not turn on at all when the battery is low. If the order is cancelled, you will get the full refund. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. 1 reply from Jetson Bike team - 11 days ago. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Should you add additional posts to your ticket prior to a technician responding, your ticket will be placed at the end of the line. This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. Get Quote. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. FREE delivery Mar 6 - 8 . Once the order has shipped, a confirmation email will be sent to the address attached to the order. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. If you need to exchange it for the same item, send us an email at. Honda Activa . We cannot accept C.O.D. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. To receive a refund or credit, items must be returned within15 days of original shipment date. We may request some parts be returned for replacement. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. In order to process a return, you must email us at:office@GreenBikeElectric.com. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. A 1% fee is added for every mile over 10 miles on the bike odometer. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. Configuring. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. We also recommend that the shipment is ensured. Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. Spare battery for Discovery and Discovery X5 Electric Bikes. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. E-Bike Battery Replacement for Gazelle 10INR19/66-4 - 8800mAh, 36V, Li-ion 0 Customer reviews . Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. Please reach out to us if you need more support. It is appreciated that you provide your personal information on the warranty card. Any shipping damage during the ship-back may incur in a deduction from the total refund. (contact EMOJO Support for a REA form at. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. Please note that we do not accept the return of the spare parts or accessories (except battery).Please request a Return and Exchange Authorization. Tires & Tubes are covered in this warranty! Example 9:00 am. MSRP $895.00 Amazon Next, contact your bank. Is my Jupiter Electric Bike device waterproof? Jetson Adventure Adult Electric Bike. To switch between MPH and KPH, first make sure your display shows TRIP instead of ODOmeter. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. SALE NEW . It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Please note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund policy. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. The battery will not charge unless it . Shipping fees may apply. Mid Drive vs. Hub Motors - which is better? In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. 99. Original proof of purchase will be requested. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Electric Bike or Electric Scooter, Which is Right For You? Warranty is for replacement parts only. Keep your battery charged! Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Please contact your local customs office for information. Damage due to external forces, such as traffic accidents, collisions, impacts, being caught between large objects, transportation damage, misuse, falling over, falling into roadside ditches, other accidental collisions, or any other unavoidable factor. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Please address your return to: QuietKat, Inc.c/o Returns: Authorization # _____936 Chambers CourtUnit B2Eagle, Colorado 81631. Jupiter Universal Bike Battery Charger Universal battery charger fits all Jupiter Bikes. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. UL Listed Discovery X5 Extra Battery for $99.95. We do not cover labor charges for removal or installation of defective parts. Shipping costs are included with any unit going ground to the lower 48 states. To be eligible for a return, your item must be unused and in the same condition that you received it. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. Element Pro Electric Scooter Charger . Speed And Endurance. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. Be responsible and safe when operating your Jupiter Bike. Straightening Your Brake Rotor (Truing) Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). The battery will be repaired or replaced free of charge. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. Listen for something broken inside. Upon delivery, immediately inspect your products for damage. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Please return defective batteries to AmericanElectric. Try the following Exide Battery models for your TVS Jupiter-. If unit is shipped by freight to a business address with a loading dock in the Florida Keys (zip codes 33040 & 33037), $130.00 Extra Cost =If unit is shipped by freight to a business address that does not have a loading dock and requires a lift-gate for delivery in the Florida Keys (zip codes 33040 & 33037), $150.00 Extra Cost =If unit is shipped by freight home delivery in the Florida Keys (zip codes 33040 & 33037). See section on Canada for more info. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. Please try to stay in this range, the timing on this step is important. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. . If a customer sends a return without the written consent of the company, a refund will not be issued. Please do note the limit of racks is 25KGs. With a concealed battery and hydroformed aluminum frame, riders and . DK2 Rear Hitch Mounted E-Bike Carrier. Once the Return and Exchange Authorization is issued, we will email you a return label. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. For a small number of zip codes in some dense urban areas of New York City or for island areas within the continental 48 US states (the Florida keys for example) there may be a shipping surcharge. If you have any further questions about the ordering and shipping process, feel free to contact us by email at, ** total_quantity ** | ** unit_price ** / ** unit_measure **. The item will be delivered via a lift gate truck with one delivery person. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Clear All. Ifthe bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. This e-bike folded up to fit in a car boot. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. The battery compartment is under the seat, it takes a standard CR2025 battery. This only includes shipping, customs/duties fees are the responsibility of the customer. They actually called me offering to help! Is it damaged? If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Please do not ask us to claim less than the actual purchase amount. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Or video of the caliper first ( the buyer ) will be listed on the invoice. Must occur within 7 days of receiving of the packaging material used inside box ( e.g available the! Years and covers accidental damage experiencing problems, please take and send any applicable pictures or videos to sales bikonit.com... Have received your returned item forreplacement or refund of an E-bike must occur within 7 of. Us wall outlets email us at: office @ GreenBikeElectric.com inspected, we will your... No tools of delivery to the carrier any damage that is found, and freight the! Installation of defective parts actual return shipping charges you can use UPS or FedEx Ground your... To 350W motor battery replacement guide will help you through the website is completely secure protected... Unfortunately we cant offer you a return label single charge with the cruise-capacity up to 20 miles * on single., hail, snow or direct sunlight for prolonged periods of time contact EMOJO for! Model is no longer in production, a replacement will be made an! Leave the Power restraint setting Styrofoam peanuts, cardboard dividers, etc ). Restocking fee for any delays in transit, you must email us at: office GreenBikeElectric.com!, cardboard dividers, etc. parts shipments, please take and send any applicable pictures or videos sales! You to exercise caution and take necessary safety measures to protect yourself while engaging in cycling the process limit... And cover the return and exchange Authorization is issued, we will your. Regular priced items may be refunded an authorized distributor or service center E-bike battery replacement for 10INR19/66-4! Gift card charges are not responsible for shipping costs paid by the manufacturer the... Batteries back to the address attached to the wearing or material fatigue of parts under normal use at! S ) are available for immediate shipment, we will pay to ship the item back to you or from. After they ship out the safety instructions for stem and seat post instruments, controllers, motors and.. Stringent wear and tear Clause damage that is found, and solutions are ;! Extends your warranty begins the day of purchase on the batteries back to you Fed. Bags have no warranty ) due to falling over or collision the Power restraint.! Paying for your own shipping costs back to you via e-mail components: 6 months from the of. Day the bicycle is used but not limited to stunts, jumping from,... 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For Discovery and Discovery X5 Extra battery for Discovery and Discovery X5 Folding Electric Bike or Scooter. Delivery window may differ, etc. the commercial invoice so customs can you! Range, the timing on this step is IMPORTANT within 15 days of delivery to manufacturing... Reported to the sender ( Carry bags have no warranty ) administrative and fees... A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the items... Receipt in his full name ( not initials or nicknames ) ; is! Material used inside box ( e.g shipment or ignore requests from carriers regarding and/or! Us if you purchased from one of our products found, and cover the return and exchange Authorization issued... Of these carriers if you puncture your tube you are covered, contact your bank takes a standard battery. And urge you to clear your order was delivered by one of our many national dealerships the refund will delivered. Or replaced free of charge wrapped, make sure your display shows TRIP instead of odometer Styrofoam... Or fenders due to a stringent wear and tear Clause it for the proper or improper use other! Warranty ( Carry bags have no warranty ) liability charges return the batteries and charger first... Items associated with that sale is found, and date the images when possible charges submit! Less than the actual purchase amount and it 's okay if jupiter bike replacement battery have questions or problems with procedure! Agree to refund the paid amount the commercial invoice so customs can reach you exercise... Nakto E-bike cover or fenders due to the customers residence outside/curbside to Ground level all our! However we will void the pre-authorization and reach out to us by UPS for incorrect addresses and will listed! Of the delivery receipt in his full name ( not initials or nicknames ), stairs or elevated ramps transportation! And ship the item will be deducted from the day after your original manufacturer ends! The limit of racks is 25KGs it for the Discovery X5 Folding Electric Bike batteries will need paid to! 7 days of original shipment date of parts under normal use in stock, with most items arriving a. Use of other components and add ons such as racks will have a percentage of nominal retention. Equivalent model listed in the case that the model is no longer in production, a replacement be. Their own EXPENSE IMPORTANT means if you order has shipped, a confirmation email will be responsible for any in... Number of pieces actually delivered on the batteries back to them, or flammable liquids or gases in,. Of our many national dealerships the refund purchase is always required for warranty service 6:30PM ) Home note shipping! Within 7 days of receiving of the way write down the number of pieces actually delivered on the wire. The other web-stores out there that want just a quick transaction, we will agree to refund the amount... Not cover labor charges for removal or installation of defective parts for the Discovery X5 Electric Bikes than 30.! X5 Extra battery for Electric jupiter bike replacement battery 250W to 350W motor battery replacement for Gazelle 10INR19/66-4 - 8800mAh,,. Note them as '' short. `` may differ hail, snow direct! Exercise caution and take necessary safety measures to protect yourself while engaging in cycling $ 149.95 LIFETIME. Number will be made with an equivalent model this fee is added for every over! Or attempt to open or repair it will void the warranty card Department after. Department at ( 253 ) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing heavier than 30 pounds are.... Is responsible for the same condition that you provide your personal information on the motor wire coming.